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Security Information

Last Revised 4/16/2021

Security is one of the pillars upon which BrokerCloud was built, and we are proud of the system we have implemented to protect the security and integrity of your data throughout every component of the BrokerCloud service.

Your data is secured through a combination of technology, system design and architecture and strict policies and procedures. The below material explains some of the measures used to protect your data.

Firewalls – All BrokerCloud equipment and applications are secured behind firewalls. Firewalls are security devices that create a barrier between the wide-open Internet and the equipment and applications used by BrokerCloud. Firewalls limit ways that can inflict harm on data, equipment or applications. All traffic detected to and from BrokerCloud system must pass through these firewalls, including access from the BrokerCloud intranet. The firewalls are also used to separate databases containing your data from BrokerCloud web and application servers.

Intrusion Detection – The entire production network is monitored and policed for intrusion attempts 24 hours a day, 7 days a week. Any detected intrusion attempts are analyzed to determine the identity of the intruders and the extent of the intrusion.

Password Protection and Data Security – Every user’s password and account data are stored and transmitted in an encrypted format at all times across multiple, distributed database systems, all securely housed at a state of the art third party hosting service that provides enhanced physical security, fire protection and electronic shielding. No one but the user has access to such user’s password.

Audits and Inspections – The BrokerCloud security infrastructure is regularly audited and inspected to ensure the security tools utilized are up to date.

Physical Security – BrokerCloud provides its service from a secure environment operated by a third-party hosting service. Security personnel monitors the system 24 hours a day. Access to servers requires multiple levels of authentication, including biometrics (fingerprint scanning) procedures to enter the production hosting facility. BrokerCloud restricts physical access to its equipment to a very select group of authorized personnel only.