Included in this document are prompts to get you thinking about what to write in your responses to customer reviews.Â
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Keep in mind – these responses are prompts and should not just be copied and pasted. Words and phrases should be adjusted for each response to fit your brand’s tone and to mix up your messaging. If potential customers are scrolling through review sites and see the same response every time, it will probably make them question the sincerity of your team’s customer focus.
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All that said, let’s jump into the prompts!
Author: Cameron Greenlaw
Broker